Cookie Policy
Learn about how we use cookies and similar technologies to improve your experience on our website and provide personalized services.
Last Updated: December 15, 2024 | Effective Date: January 1, 2024
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences, analyzing how you use our site, and enabling certain functionality.
We use both first-party cookies (set by our website) and third-party cookies (set by external services we use). Some cookies are essential for the website to function, while others help us improve our services and provide you with relevant content.
Types of Cookies We Use
We categorize cookies based on their purpose and functionality
Required for basic website functionality
These cookies are necessary for the website to function properly and cannot be disabled.
Examples:
- Session management and user authentication
- Security and fraud prevention
- Load balancing and performance optimization
- Language and accessibility preferences
Help us understand how visitors use our website
These cookies collect information about how you use our website to help us improve it.
Examples:
- Google Analytics for website traffic analysis
- Page views and user journey tracking
- Performance monitoring and error reporting
- A/B testing and feature optimization
Enable enhanced functionality and personalization
These cookies allow us to provide enhanced functionality and personalization.
Examples:
- Chat widget preferences and history
- Form auto-fill and saved preferences
- Video player settings and quality
- Interactive tool configurations
Used to deliver relevant advertisements
These cookies track your browsing habits to show you relevant advertisements.
Examples:
- Social media integration and sharing
- Retargeting and remarketing campaigns
- Conversion tracking and attribution
- Interest-based advertising optimization
Third-Party Cookies
External services we use that may set cookies on your device
| Service | Purpose | Cookies | Privacy Policy |
|---|---|---|---|
| Google Analytics | Website analytics and performance monitoring | _ga, _gid, _gat | View Policy |
| Google Tag Manager | Tag and script management | _gtm | View Policy |
| Intercom | Customer support chat widget | intercom-* | View Policy |
| Social media integration and advertising | li_*, bcookie, bscookie | View Policy |
Managing Your Cookie Preferences
You have control over which cookies you accept
Use our cookie preference center to control which types of cookies you accept:
- Enable/disable optional cookies
- View detailed cookie information
- Update preferences anytime
You can also manage cookies through your browser settings:
- Block all cookies
- Delete existing cookies
- Set cookie preferences
Please note that disabling certain cookies may affect your experience on our website:
Essential Cookies Disabled:
- • Website may not function properly
- • Unable to maintain login sessions
- • Security features may be compromised
Optional Cookies Disabled:
- • Less personalized experience
- • Limited analytics and improvements
- • Reduced functionality of some features
Questions About Cookies?
If you have questions about our use of cookies, please contact us
Email: privacy@maplewelcome.ca
Phone: +1 (416) 555-0123